ICS ComputeTrueWatch

Unified Observability for Modern Cloud, Applications, and AI

TrueWatch is an observability technology partner of ICS Compute, helping organizations gain connected visibility across infrastructure, applications, digital experience, and AI workloads. ICS Compute combines TrueWatch’s observability technology with cloud, implementation, and managed services expertise.

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TrueWatch product interface showing full application visibility
TrueWatch product interface
ICS Compute technology partner

Why ICS Compute Partners with TrueWatch

Modern IT environments span cloud infrastructure, applications, distributed services, user experiences, and increasingly, AI workloads. In Indonesia, ICS Compute partners with TrueWatch to bring these signals into a connected observability environment supported by cloud, implementation, and operational expertise.

What is TrueWatch?

TrueWatch is a unified observability platform for monitoring and analyzing infrastructure, applications, logs, user experience, and AI workloads.

It connects telemetry across different technology layers to provide greater context for troubleshooting, performance analysis, and operational monitoring.

TrueWatchUnified Observability Platform
  • Metrics
  • Logs
  • Traces
  • Infrastructure
  • Applications
  • Digital Experience
  • AI Telemetry
ICS ComputeCloud, Implementation & Managed Services
  • Assessment
  • Implementation
  • Integration
  • Operations
  • Optimization
OutcomeConnected Observability
  • Infrastructure
  • Applications
  • Digital Experience
  • AI
Unified observability

One Platform Across Your Technology Environment

TrueWatch connects telemetry across infrastructure, applications, digital experience, and AI workloads to provide more context for monitoring, troubleshooting, and performance analysis.

Infrastructure & Cloud

Monitor infrastructure health and investigate issues across cloud and hybrid environments.

Applications

Trace service dependencies, latency, errors, and application performance.

TrueWatchUnified observability platform

Digital Experience

Connect user experience with backend application and infrastructure performance.

AI & LLM

Monitor AI applications and agents across models, tools, token usage, latency, and cost.

  • Metrics
  • Logs
  • Traces
  • Events
  • RUM
  • AI Telemetry

OpenTelemetry ReadyTrueWatch supports standardized collection of traces, metrics, and logs across different applications and technology environments.

TrueWatch application tracing view with service dependencies
Application ObservabilityTrace requests across services to locate latency and errors.
TrueWatch LLM observability dashboard showing token usage and requests
AI & LLM ObservabilityFollow model calls, token usage, latency, and cost.
From platform to implementation

Bringing Observability Into Your Existing Environment

Effective observability depends on how telemetry, integrations, dashboards, alerts, and operational workflows are implemented around the systems that matter to the organization.

Through its partnership with TrueWatch, ICS Compute can support organizations across the observability lifecycle, from cloud platform engineering to managed cloud and AI operations.

  1. Assess

    Identify monitoring requirements and visibility gaps.

  2. Implement

    Deploy and configure TrueWatch around relevant workloads.

  3. Integrate

    Connect infrastructure, applications, telemetry sources, and operational workflows.

  4. Operate

    Extend observability into cloud and managed service operations.

  5. Optimize

    Use operational visibility to continuously improve reliability, performance, and resource efficiency.

TrueWatch provides the observability platform. ICS Compute brings the cloud, implementation, and operational expertise needed to put it into practice.

ICS Compute × TrueWatch

Build Better Visibility Across Your Digital Environment

Connect infrastructure, applications, digital experience, and AI workloads through unified observability with TrueWatch and ICS Compute.

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